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TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. As an example, the company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world's major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.

TP Vision is a consumer electronics key player in the world of audio visual digital entertainment. TP Vision concentrates on developing, manufacturing and marketing Philips branded TV sets (Europe, Russia, Middle East, South America, India and selected countries in Asia-Pacific) and audio products (all around the Globe). We do this by combining the innovative Philips brand heritage with our design expertise, operational excellence, flexibility and speed of TPV Technology. With these combined strengths, we bring high-quality TV sets to the market: smart and easy to use with sophisticated styling. We believe in creating products that offer a superior audio and visual experience for consumers. With Philips TVs, TP Vision is a global leader in the hospitality market. TP Vision is the exclusive brand licensee of Philips TVs for the above listed countries and, on the global stage for the Philips audio products.TP Vision employs close to 2,000 people in several locations around the globe and is 100% owned by TPV, one of the world’s leading monitor and LCD TV manufacturers, selling and marketing Philips branded TVs in China. TPV has been able to drive its growth over the years by leveraging its economies of scale and core competencies in R&D, manufacturing, logistic efficiency and quality.

We are looking for an enthusiastic intern to join our European Digital Customer Experience team for a period of 5-6 months, starting in  January/early February 2025. Are you an ambitious student with tangible interest in UI/UX topics, and online/digital developments, keen to learn fast and work for a great brand (Philips)? Do you flourish in a dynamic environment with a variety of focused responsibilities? Don't hesitate and simply apply now! 

• Analysing the current customer journey, including UI/UX, on our consumer portal 

• Mapping and setting up new improvement suggestions 

• Translating improvements into requests to our Innovations team and IT team 

• Verifying developments with user tests before and after implementation 

• Contributing to the current improvement plans for our consumer portal 

As intern you will be given the opportunity to take ownership of dedicated tasks, given room for own initiative as well as given the required support in your development.  

You will be part of the European Digital Customer Experience Team and the wider Consumer Care domain.  

The Digital Customer Experience team is responsible for the structure, functionality and continuous improvement of the consumer portal for Philips TV & Sound products as well as for Philips Monitors. 

The consumer portal provides information and services for our consumers across Europe, enabling them to find the answers and services they are looking for. 

In this internship you are responsible for supporting the analysis, mapping and setting up the development of improvements necessary for UI and UX on our consumer portal.  The intern knows how to translate findings into new developments and has knowledge of the UI (User Interface) and UX (User Experience).    

• Fulltime internship position in Amsterdam (next to Amstel station)  

• Combination of office and home working (as required) 

• International and dynamic working environment 

• Friendly team to help you learn and develop 

• Room for own initiative 

• Monthly internship allowance between 650-750 EUR. 

• Commuting allowance 

• A student working towards a Bachelor’s or Master’s degree in e.g. Communication and Multimedia Design, Graphic Design, User Experience Design 

• Knowledge of the Online/Digital trends and developments in E-Commerce and Customer Service (i.e. digital self service, chat pots, A.I.) 

• Knowledge of Customer Journey, UI/UX topics 

• Strong analytical skills 

• A Self-starter, who dares to voice and follow up own ideas 

Do you want to know more about this internship or are you ready to apply? Please enclose your English CV and a short motivation and contact the recruitment team via info@careersattpvision.com