Salesforce.com Team Lead – Philips TV/Audio Europe – Prague (CR)

Full-time
Prague - Holesovice
About TPV Technology

TPV Technology is an internationally-renowned PC monitor and TV manufacturer. It has been listed on both the Hong Kong and Singapore stock exchanges since 1999. TPV serves as an original design manufacturer for some of the best-known TV and PC brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. The company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world's major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.

About TP Vision

TP Vision is a consumer electronics key player in the world of audio visual digital entertainment. TP Vision concentrates on developing, manufacturing and marketing Philips branded TV sets (Europe, Russia, Middle East, South America, India and selected countries in Asia-Pacific) and audio products (all around the Globe). We do this by combining the innovative Philips brand heritage with our design expertise, operational excellence, flexibility and speed of TPV Technology. With these combined strengths, we bring high-quality TV sets to the market: smart and easy to use with sophisticated styling. We believe in creating products that offer a superior audio and visual experience for consumers. With Philips TVs, TP Vision is a global leader in the hospitality market. TP Vision is the exclusive brand licensee of Philips TVs for the above listed countries and, on the global stage for the Philips audio products.TP Vision employs close to 2,000 people in several locations around the globe and is 100% owned by TPV, one of the world’s leading monitor and LCD TV manufacturers, selling and marketing Philips branded TVs in China. TPV has been able to drive its growth over the years by leveraging its economies of scale and core competencies in R&D, manufacturing, logistic efficiency and quality.

Purpose Of The Position

Based within European SSC in Prague, the Salesforce.com Team Lead is responsible to lead the Salesforce Support and Development team, define system architecture, coordinate and support the operations around Salesforce.com. The team consists of 3 experienced analysts and developers. Their goal is to make the life of all other people in the organization easier by adopting and promoting analytical approach and automation in all processes. The team deals with various Salesforce.com development and architectural tasks for the entire Europe organization. It is responsible for end-to-end delivery of customized solutions for our business and is supporting all internal customers in Europe.

Responsibility
  • Coach and develop the team to reach operational excellence
  • Manage resourcing within the team and ensure backfilling is done where possible to balance workload
  • Act as an escalation point to the organization on Salesforce
  • Drive continuous improvement within the own team in the area of Salesforce.com by assessing needs of Sales, Finance and Order Fulfillment
  • Design and implementation of new features, change requests and maintenance of existing functionalities including automation, scripting, troubleshooting and fine-tuning
  • Lead projects that involve various stakeholders to introduce new features, promote overall acceptance, increase usability and know-how of Salesforce
  • Coordinate Salesforce.com operations and supporting them in administrative and analytical tasks such as account creation, mass down- & uploads of credit notes, pricing, customer data, incomplete or incorrect request data and communication with requestors for any ad-hoc issues
  • Administrator of Salesforce.com and SFDC Data Warehouse from development and architectural point of view
What Do We Offer You
  • Interesting position with challenging responsibilities and projects to work on
  • Possibility to become part of dynamic company with strong brand on the market
  • Multicultural team of European SSC with professional, friendly and relaxed working environment
  • Competitive remuneration package and benefits (26 days of holidays, 4 sick days, meal tickets, transport allowance, pension fund contributions, company products e-shop, mobile phone, notebook)
  • Attractive work location in Prague 7 - Holešovice
Preferred Skills
  • Educational background preferably in Mathematics, Statistics, IT or Business Management
  • Min 3-5 years work experience in Salesforce.com (both operations and development)
  • People management experience would be great
  • Ability to translate business and finance needs into a technical solution
  • Good knowledge of Force.com (Apex, Visualforce, SOQL), triggers and classes
  • Solid data warehousing and database management skills (SQL, MS Access), advanced Excel knowledge (pivots, formulas, VBA), comfortable with writing new and adjusting existing VBA code in various MS tools
  • Excellent communication skills
  • Proactive behavior in order to resolve problems & queries
  • Structured and analytical approach
  • Capable to manage many different cases at the same time
  • Mind for details and high attention to accuracy
  • Fluent in English is required, any other European language is welcome
More Info

If you are interested in this opportunity or you would like to know more, please send us your CV with motivation letter in English or reach out on contacts below. We would be happy to hear from you.
Barbora Kriesmanova (HR) via barbora.kriesmanova@tpv-tech.com

Acquisition as a result of this job posting is not appreciated

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