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Project Lead & Order Desk Specialist

Full-time
Prins Bernhardplein 200, 1097 JB, Amsterdam
Posted 4 weeks ago
About TPV Technology

TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. As an example, the company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world's major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.

About AOC
Headquartered in Amsterdam, AOC International (Europe) B.V. is one of Europe’s leading suppliers of computer displays and IT accessories, and number one gaming monitor brand in the world. The AOC brand was founded in Taiwan in 1967 as the Admiral Overseas Corporation. It is now part of TPV Technology Limited – the world’s largest PC monitor manufacturer.

Scope
  • Design and apply appropriate project management standards for MNT Operations
  • Managing the production of the required deliverables
  • Adopting any delegation and use of project assurance roles within agreed reporting structures
  • Preparing and maintaining project-stage and exception plans as required
  • Managing and evaluating of project risks, including the development of contingency plans
  • Order release outbound SAP
  • Returns processing in SAP
  • Claims processing in SAP and coordination with AMS Logistics
  • Documentation throughput for direct shipment regions
  • Fault tracking of both WH / Customer / Sales
  • Dedicated role for SPD every month
  • Independently ensures projects / flyers / tenders are input into SAP Orders and communicated with transport and AMS logistics
  • Track important deliveries, maintaining communication with the customers in his or her region
  • Backorder tracking and release
  • Provides customers with timely & accurate updates on freight delays, ETAs, & resolution to concerns, working together with the Amsterdam Logistics division
  • Oversee Sample orders within Sample Portal are sent OTIF, and returned
  • Enter Service Orders and liaise with the service team (if applicable, role specific)
Responsibility
  • Act as the go-to stakeholder for information needed on a (global) project
  • Function as the operational expert or if in the lead, the overal lead within the project team
  • Periodically report project progress, outlining the highlights to report to (senior) management
  • Define, measure, act, Improve & control the implemented project milestones, whilst evaulating the feasibility for MNT Operations
  • Communication to and from customers within their designated region regarding orders
  • Order release in SAP
  • Orchistrate the return flows from customers within their designated region, including, but not limited to claims management
  • Processing direct shipments (if applicable to their region)
  • Maintaining communication on direct shipments with HQ counterparts
  • Act as a link between planning and order desk regarding stock availability and availability to promise
What Do We Offer You
  • Competitive reward package
  • A full time position in an interesting, dynamic, challenging, and fast-moving international working environment
  • A nice team with inspiring people
  • Opportunity to further develop and strengthen broad skills, knowledge, and network
Education And Related Experience
  • Bacehlor in Business Administration or Logistics/SCM focus or has reached this level through another form of trainging or experience.
  • Ability to function within a small initial team – whilst gearing all processes towards global management objectives
  • 5+ years experience in a Sales and operations planning function. FMCG is a pre.
  • Experience in project management is a pre
  • Experience in managing (global) order accounts is considered an advantage
  • Excellent communication skills spanning all business layers
  • Analytical, strong problem solving skills in a very dynamic environment.
  • A master in Excel, advanced SAP is preferred
  • Excellent process mapping skills and ability to locate constraints
Preferred Skills

Problem Solving

  • Liaison with programme management (if the project is part of a programme) and related projects to ensure that work is neither overlooked nor duplicated
  • Identify and track key KPI’s in relation to resources, initiating corrective action where necessary
  • Conducting a project evaluation review to assess how well the project was managed
  • Preparing any follow-on action recommendation
  • Montitor and analyze constraint processes with the ability to allocate, present, and implement improvement
  • Discussion partner for global MNT Logistics to asses potential market changes
  • Explain/present business result and business outlook (volume related) to senior management

Accountability

  • Process improvement
  • Constraint identification
  • Project team lead on behalf of MNT Operations
  • Contious reporting on project progress, including project constraints, threatse, and downtime evaluation
  • All other tasks of the order desk specialist (if needed)
More Info

If you enjoy working with knowledgeable, energetic and success-oriented people, for a company that both challenges and respects its professionals, and you’ve got what it takes to be a great Project Lead & Order desk Specialist, then apply today. Please contact us at info@careersattpvision.com

Acquisition as a result of this vacancy posting is not appreciated.

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