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Collection Supervisor – ENG – Philips TV/Audio

Prague - Holesovice
Posted 3 weeks ago

Are you looking for an exciting new challenge that will take your career to the next level? Are you a natural leader with a knack for recovering debt? Do you thrive in a fast-paced environment where you can make a difference? We have an incredible opportunity for a Collection Supervisor to join our Collection team.

About TPV Technology

TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. As an example, the company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world's major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.

About TP Vision

TP Vision is a consumer electronics key player in the world of audio visual digital entertainment. TP Vision concentrates on developing, manufacturing and marketing Philips branded TV sets (Europe, Russia, Middle East, South America, India and selected countries in Asia-Pacific) and audio products (all around the Globe). We do this by combining the innovative Philips brand heritage with our design expertise, operational excellence, flexibility and speed of TPV Technology. With these combined strengths, we bring high-quality TV sets to the market: smart and easy to use with sophisticated styling. We believe in creating products that offer a superior audio and visual experience for consumers. With Philips TVs, TP Vision is a global leader in the hospitality market. TP Vision is the exclusive brand licensee of Philips TVs for the above listed countries and, on the global stage for the Philips audio products.TP Vision employs close to 2,000 people in several locations around the globe and is 100% owned by TPV, one of the world’s leading monitor and LCD TV manufacturers, selling and marketing Philips branded TVs in China. TPV has been able to drive its growth over the years by leveraging its economies of scale and core competencies in R&D, manufacturing, logistic efficiency and quality.


In this role, you will be responsible for managing a team of Collection Accountants, securing processes on a European level, and overseeing your own assigned customer accounts. Additionally, you will be responsible for the maintenance of customers' accounts within our business partners (workshops doing the reparations) by ensuring timely collections and resolving queries.


As the Collection Supervisor, your main objective will be to manage and organize Collections and Queries activities in an efficient way, including priority setting, to-do lists, shared customers, registration, and follow-up. You will also be leading the Collection Accountants for Nordics, CEE, SEE, UK and FOB business model team, while running your own smaller portfolio of collection activities.

  • Lead and manage a small team of 2 people, coach and develop team members, and provide training to new employees
  • Organize and implement an efficient cash collection process for CEE, SEE, UK, Nordics regions and our FOB business model and our business partners for consumer care, ensuring timely collections and resolving queries
  • Participate in projects related to AR processes, providing insights and recommendations
  • Monitor incoming payments on a daily basis, ensuring all payments are allocated to open AR positions and cleared in a timely manner
  • Proactively take actions to avoid and reduce overdues, and monitor open queries and follow up on disputes
  • Secure compensation of AR with AP items, and reconcile open balances with customers to clean up the balance
  • Sort customer documents arriving at the SSC from local P.O. Boxes, and ensure all documents have proper landing spots/owners
  • Monitor the Cash in Transit account for incoming payments and report on aging reports, etc
  • Communicate with stakeholders including Customers, KAMs, and Credit Insurers/Brokers to maintain positive relationships
  • Prepare required documents for External and Internal auditors and provide support during audit processes


What Do We Offer You
  • Dynamic company with strong brand products on the market
  • Interesting position offering responsibility for demanding regions and different business models.
  • International environment of middle size European SSC within friendly team where proactivity, initiative and constant search for better ways of working and improvements are valued
  • Competitive remuneration package, wide range of benefits: discount on Philips products, contributions to the pension insurance, transport allowance, meal tickets, 4 sick days, 26 days of holidays, Multisport card
  • Attractive work location in Prague 7 - Holešovice - hybrid mode of working combining possibility of home office and office work (3 days office/2 days home office possibility)
Education And Related Experience
  • Ideally have a degree in economics, business, or a finance-related field or compensated by relevant work experience
  • At least 3 years of experience in collections or related processes
  • Experience in a team-leading or for a senior collections accountant ready to advance their career.
  • Strong knowledge of the AR process, good understanding of sales support and F&A processes to handle methodologies and standard and non-standard situations
  • Accounting background
  • Fluent English, additional EU Language are desirable but not essential
  • Knowledge of SAP is an advantage and good Excel skills (pivot tables, V-lookup)
  • Excellent communication skills with a clear, direct, and positive attitude
  • Strong leadership and managerial skills with the ability to motivate, develop, and influence
  • Proactive behavior in order to resolve problems and queries with an analytical and efficiency focus
  • Coaching capabilities
  • Structured approach and close-loop follow-up
  • Out-of-the-box thinking
  • Project management and get-things-done orientation.
More Info

If you enjoy working with knowledgeable, energetic and success-oriented people, for a company that both challenges and respects its professionals, and you've got what it takes to be a great  Collection Supervisor, then apply today. Please send your English CV and a short motivation to

Acquisition as a result of this vacancy posting is not appreciated.

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