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Business Analyst – Salesforce – ENG – Philips TV/Audio

Prague - Holesovice
Posted 2 months ago
About TPV Technology

TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. As an example, the company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world's major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.

About TP Vision

TP Vision is a consumer electronics key player in the world of audio visual digital entertainment. TP Vision concentrates on developing, manufacturing and marketing Philips branded TV sets (Europe, Russia, Middle East, South America, India and selected countries in Asia-Pacific) and audio products (all around the Globe). We do this by combining the innovative Philips brand heritage with our design expertise, operational excellence, flexibility and speed of TPV Technology. With these combined strengths, we bring high-quality TV sets to the market: smart and easy to use with sophisticated styling. We believe in creating products that offer a superior audio and visual experience for consumers. With Philips TVs, TP Vision is a global leader in the hospitality market. TP Vision is the exclusive brand licensee of Philips TVs for the above listed countries and, on the global stage for the Philips audio products.TP Vision employs close to 2,000 people in several locations around the globe and is 100% owned by TPV, one of the world’s leading monitor and LCD TV manufacturers, selling and marketing Philips branded TVs in China. TPV has been able to drive its growth over the years by leveraging its economies of scale and core competencies in R&D, manufacturing, logistic efficiency and quality.


The Salesforce Business Analyst will be based in the European Shared Service Centre (SSC) in Prague, responsible for various Salesforce analytical, development, and architectural tasks for the entire European organization and beyond. As part of a team, the person in this position will be accountable for end-to-end delivery of customized solutions for our business, supporting all internal customers. The role requires versatility to switch between project-based business analysis and Salesforce development and support. The team consists of 6 people and provides support for 1000 users within TP Vision and MMD Monitors and displays Europe, USA, Russia, Turkey and China. This year implementing the support for Latin America and India. We are presently searching for our team a new colleague with a focus on business analyses.

  • Work with business stakeholders and end users to gather, understand and define business requirements
  • Develop user stories/scenarios and to-be process flows to support the design and development of Salesforce solutions for our internal clients
  • Work collaboratively with team members to design and implement effective solutions that meet specialist/global requirements
  • Collaborate with developers to test and verify that solutions will meet the business requirements
  • Participate in key meetings with stakeholders including requirement sessions, system demos, user acceptance testing, and end user training
  • Help to drive continuous improvement within the own team in the area of by assessing needs of internal teams
  • Assist in the design and implementation of new features and change requests including automation, scripting, troubleshooting and fine-tuning
  • Participate in projects that involve various stakeholders to introduce new features, promote overall acceptance, increase usability and know-how of Salesforce
  • Work on both major/large projects and smaller projects, including the planned rollout of the Salesforce interface to India and Brazil in 2023
What Do We Offer You
  • Joining a dynamic company with strong brand products on the market
  • Working in an international environment of a mid-sized European Shared Service Center within a friendly team where proactivity, initiative, and constant search for better ways of working and improvements are highly valued
  • A competitive remuneration package and a wide range of benefits, such as a discount on Philips products, contributions to the pension insurance, transport allowance, meal tickets, 4 sick days, 26 days of holidays, and a Multisport card
  • Attractive work location in Prague 7 - Holešovice, with a hybrid mode of working combining the possibility of home office and office work (3/2 days).
Education And Related Experience
  • University degree
  • Min 2 years’ work experience in business analyses/operational support /development in Salesforce, ideally Sales Cloud; min 5 years of experience in total
  • Knowledge of (Apex, Visualforce, SOQL), triggers and classes
  • Proven ability leveraging analytical and problem-solving skills in a fast-paced environment
  • Retail, manufacturing, distribution, finance industry experience welcome
  • Fluent in English
  • Business analyst qualification, BSC or equivalent an advantage
  • Demonstrable experience in gathering and analyzing user requirements and delivering solutions to customers
  • Understanding of Delivery and Project Management frameworks, methodologies, and practices (Waterfall, Agile, Scrum)
  • Capable of managing multiple cases simultaneously
  • Excellent communication skills
  • Proactive behavior to resolve problems and queries
  • Structured and analytical approach
  • Knowledge in Sparx system is an advantage
More Info

If you enjoy working with knowledgeable, energetic and success-oriented people, for a company that both challenges and respects its professionals, and you've got what it takes to be a great Business Analyst , then apply today. Please send your English CV and a short motivation to

Acquisition as a result of this vacancy posting is not appreciated.

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